# Usage Issues

**“I’m getting generic answers instead of real data”**

First, confirm that TrueNorth MCP is actually selected and active in your AI client. When TrueNorth is working correctly, you should see “Using tool: technical\_analysis…” or a similar tool-call indicator appear in the response. If you don’t see this, TrueNorth is not being invoked.

Try being explicit in your prompt: “Use TrueNorth to analyze Bitcoin.” For ChatGPT, verify TrueNorth is selected in the bottom-left dropdown before submitting your query.

**“Queries are taking too long (more than 10 seconds)”**<br>

Slow responses are most common on the first query after connecting, as tools need to load and cache. Tokenized stock queries also run slower (typically 5–10 seconds) due to external data fetching. If delays persist, check your internet connection, wait a moment, and retry with a simpler query to rule out network latency or temporary server load.<br>

“I’m hitting rate limits or quota errors”

If you’re hitting rate limits, reduce the frequency of multi-tool Playbook calls or space out your queries. If the issue continues, reach out to support to review your plan limits.

If none of the above resolves your issue, contact the TrueNorth team on X (@get\_truenorth) with a description of the problem and which AI client you’re using. Still need help? Join the TrueNorth community on X or reach out directly — we’re here to make sure you get the most out of TrueNorth.

<br>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.true-north.xyz/truenorth-mcp/troubleshooting/usage-issues.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.